Every website needs the best web hosting to create a strong online presence. The web hosting industry has survived, evolved, and been adopted over the years, proving itself to be the greenest industry you can find. The best way to stay connected and grow in this industry is reseller hosting.
In this article, we will understand what a reseller hosting business is and three common mistakes to avoid while starting one.
What are Reselling Hosting Services?
A reselling hosting service is a service in which the web hosting reseller purchases web hosting services in bulk from a trusted web host. Then, he customizes those web hosting services into plans and packages and sells them to his clients at competitive rates. It is a great way to stay connected to the web hosting industry and start something of your own at a minimal cost.
3 Common Mistakes to Avoid in Reseller Hosting Business
1. Not Choosing the Best Web Hosting Reseller
Choosing the best web hosting reseller is important if you want to set up your reseller hosting business. Though bulk buying and staying within budget are important, you should not compromise on the quality of service.
The type of web hosting service you select will impact your server location, customer support, speed, CDN integration, and audience’s overall experience. Therefore, it is important to understand all these aspects as you rebrand the product with your name, which will impact your business reputation. So, ensure you choose the best hosting reseller when starting a reseller hosting business.
2. Not Having Clarity on Quality Customer Support
Every service needs reliable customer support, as losing customers is the cost of bad service. This shows how important it is to understand your client and create quality customer service based on it.
For instance, if 90% of clients have intensive workloads or are beginners, then you need robust customer support for them. On the other hand, if your target audience has technical knowledge, you might not need to create robust customer support for them.
So, understanding your clientele and creating quality customer service based on it is important. Having an in-house team over and above what your web host provides is a great way to start, as a delayed response can be frustrating most of the time.
3. Not Having a Proper Understanding of Access to Permissions and Rights from Web Hosting Resellers
It is important to read through access and permission rights when you buy a web hosting reseller plan. For example, on one of your client’s websites, there is a plugin that requires access to an external resource. This may require an open port. Such kind of access depends upon the web hosting reseller plan you purchase.
In some instances, the solution would be to contact tech support, especially if it is shared hosting, but there is a different set of limitations. So, always understand the web hosting reseller plan and its limits to avoid confusion while managing your audience’s website.
Conclusion
When buying a web hosting reseller plan, it is extremely important to make sure you avoid any mistakes with regard to the following:
- The choice of reseller hosting service.
- Understanding customer support.
- Getting clarity about access to permissions and limitations.
You want to ensure what you are offering while understanding their needs. So start now! Get your free web hosting reseller plan and keep your first step towards a profitable hosting business.